FAQs

In our recent survey, many of our supporters wanted more details on how to receive and send letters to a sponsored child using the supporter portal. As a result, we’ve put together a two-minute read, below.

Sharing hope through letters – connecting with your sponsored child through the supporter portal.

There are few moments more touching than receiving a letter from the child you sponsor. Seeing their handwriting, reading about their daily life, and celebrating their growth reminds us that sponsorship is a deeply personal and relational experience.

Each letter is a glimpse into their world – and a powerful reminder that your faithful support is helping transform lives, open doors to education, and nurture a journey toward hope and faith.
Through this relationship, you become part of a child’s story. It is a rare privilege to walk alongside them, encouraging their dreams and supporting the life‑changing work of our partners serving faithfully on the ground.

To make this connection even easier, WorldShare has launched the new Supporter’s Portal on our website. This secure, easy‑to‑use platform brings all of your sponsored child’s letters together in one place – so you never miss a meaningful moment.

When a letter especially touches your heart, you can respond straight away by clicking ‘reply’. Your words of love, prayer, and encouragement are sent quickly and safely to our partners and the children they serve, strengthening relationships and fostering hope across the oceans.

The Supporter’s Portal is designed to help you stay connected, informed, and inspired – because every letter is more than a message. It is a shared step in a story of transformation God is writing through you.

Using the new portal is easy.
1. Simply visit the worldshare.org.au home page.
2. Click the ‘My Account’ icon (the head & shoulders image) at the top right.
3. Log in to see your latest letters, reply to them, plus also download tax receipts, manage your credit card payments, and contact details, safely with encrypted security.



A Prayer for Child Sponsors

Dear Father God,

Thank You for the blessing of being able to support a child and share in their journey.
Please watch over the children we sponsor – guide them, protect them, and fill their lives with hope.
Use our gifts, prayers, and encouragement to bring growth, opportunity, and faith.
Strengthen the work of those serving on the ground, and help us to reflect Your love in all that we do.
We trust You with every life touched through this partnership.

In your name we pray Lord, amen.